What type of finish do your products have?
All of our plastic has a matte finish unless stated otherwise.
Why don't stickers stick on my plastic?
All of our plastic products have an Armor All protective coating applied before they leave the shop. Use a brake cleaner or engine degreaser before applying any decals.
How long does shipping take?
Most orders are shipped within 1 to 2 business days. Occasionally, we will run out of stock on a certain part. If that occurs, you will be notified via email.
Do you accept returns?
Yes, as long as the plastic has not been drilled or damaged. The products must remain in their original packaging.
How long do I have to return my order?
All returns must be received within 14 days from the date of your order.
Will you refund the shipping charges?
No. The shipping charges will not be refunded. The only time that we refund shipping charges is if the error is on our part.
Are your products pre-drilled?
Some plastic products that are produced by DC Plastics do not come pre-drilled due to the variation in mounting hole locations on each individual vintage motocross bike. In order to get the proper fit on your motorcycle, please measure the mounting holes before drilling each hole. Do not drill each hole in the center of the mounting eyelet before checking to see if they are properly lined up on your bike. In most cases, the holes will not be drilled in the middle of each mounting eyelet.
We offer several different shipping options. Please be aware that you can choose a shipping option with the drop-down box during checkout. International shipments are sent one of three ways: first class, priority, or express. All US shipments are sent via priority mail, first class, or UPS Ground.
All international orders may be subject to taxes and fees once the package makes it into your country. All shipments are declared with the invoice value and marked as merchandise. Please be aware that we are not responsible for any charges that are levied when you pick up your package from customs. We cannot "mark down" an order on the customs form. Please do not ask. We would like to continue shipping overseas, and it is illegal to falsify customs documents.
DC Plastics is open Monday through Thursday from 7 AM to 6 PM EST. We answer all of our emails during the week. Emails received after business hours on Thursday and during the weekend will be responded to on Monday of the next week. DC Plastics is a family owned business, and we try to handle every transaction with honesty and integrity. You can reach is by email at dcplastic@yahoo.com or by phone at 989-883-3135.
|
|
