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Frequently Asked Questions

How long does shipping take?

Most orders take 2-4 business days to be shipped. We are closed Friday through Sunday. Some larger orders may take a few weeks if product is out of stock. Plastic orders that are not in stock on the shelf may take up to a week to be made. The shipping times listed at checkout are estimated from the day that the order is shipped, not when it is submitted. You can email 24/7 for order status. We do not stock 100's of each item and are not Amazon or eBay. Please note we make every attempt to ship your order as soon as possible. If you need something in a hurry, call or email for more info. UPS and USPS do not guarantee delivery dates for priority mail and ground service. There may be delays depending on the weather and time of the year.

We are not the delivery agent. Call your selected shipping service with your tracking number if there is a noticeable delay. They will assist in any way possible.

USPS 1 (800) 275-8777
UPS 1 (800) 742-5877

If your parcel has been lost, we can start a search after 7 days for domestic shipments and 30 days for international from the shipment date.

Do you sell original equipment manufacturer (OEM) parts?

No, all of the products listed on our website are reproduction items. They are designed to fit the models listed in the title or the drop down list if the product has that option. We do not sell OEM parts. 

What type of finish do your products have?

All of our plastic has a satin finish. We do not offer a high gloss product.

Why don't stickers stick on my plastic?

All of our plastic products have an Armor All protective coating applied before they leave the shop. Use a brake cleaner or engine degreaser before applying any decals.

What happens is my order is lost?

If your order takes more than the expected amount of time to arrive, please contact us. We will file an investigation on the package. If your package has not been found or does not move within 3 days of filing a claim, we will either re-ship your order or send a full refund. You must allow at least 3 business days for the post office to do a complete investigation.

Do you accept returns?

Yes, as long as the plastic has not been drilled or damaged. The products must remain in their original packaging. Custom color orders are not returnable. We do not accept returns for used parts.

How long do I have to return my order?

If you wish to return an item, DC Plastics must be contacted within 7 days after the product is delivered.

Will you refund the shipping charges?

No. The shipping charges will not be refunded. The only time that we refund shipping charges is if the error is on our part. If you ordered a plastic kit and received free shipping, the shipping charges incurred by us will be deducted from the price of the plastic kit.

Are your products pre-drilled?

Some plastic products that are produced by DC Plastics do not come pre-drilled due to the variation in mounting hole locations on each individual vintage motocross bike. In order to get the proper fit on your motorcycle, please measure the mounting holes before drilling each hole. Do not drill each hole in the center of the mounting eyelet before checking to see if they are properly lined up on your bike. In most cases, the holes will not be drilled in the middle of each mounting eyelet. Some side panels and fenders do require the use of spacers behind the mounting eyelet. If the mounting eyelet is not as deep as the original piece, you will need to use a spacer behind the mount.

What if I received a part that does not fit as advertised?

DC Plastics will handle all issues that arise with our manufactured products. If you have an issue with a product from another company, please contact that company directly. We will help in any way that we can. Please note that you may incur shipping charges if you have to return a product for warranty issues. DC Plastics will not cover any return shipping costs for warranty work for other companies' products. That is between the buyer and the manufacturer.

Why do you require a valid billing address? 

Our credit card processor requires that your zip code matches the billing zip code for your credit card statement. If you cannot provide a valid billing address, please use the PayPal payment gateway.

 

 Mounting Instructions:

 

  • All of our parts are vacuum formed replicas. We make them as close to the factory OEM parts as possible. However, please do not expect the same sharp lines and perfect fitting pieces like the injection molded original parts. We are constantly updating molds and making parts fit better. If you have an issue with something fitting, please give us a call. We will do our best to help you get it to fit properly.
  • Before installing your parts, please verify that you have ordered the correct parts for your make and model bike. Most parts that we sell are model specific.
  • Some plastic products that are produced by DC Plastics do not come pre-drilled due to the variation in mounting hole locations on each individual vintage motocross bike. In order to get the proper fit on your motorcycle, please measure the mounting holes before drilling each hole.
  • Do not drill each hole in the center of the mounting eyelet before checking to see if they are properly lined up on your bike. In most cases, the holes will not be drilled in the middle of each mounting eyelet.
  • All items have a coat of Armor All applied before they are packaged. If you are going to install decals, the plastic will need to be cleaned with a degreaser such as mineral spirits, parts cleaner, etc.
  • Some panels and fenders require the use of spacers behind the mounting eyelet. Due to the molding process, we are unable to make some of the mounts as deep as the original parts. To achieve the same mounting position, you will need to use spacers behind the part.
  • We are unable to form most mounting tabs on the underside of the part. Some models may require you to bolt them to the frame if they originally had the pop in nipples on the underside of the part. You may have to zip tie side panels to the frame in one spot for extra stability. Most models do not require this though.
     
  • Vacuum formed headlight holders and enduro style rear fenders will take a bit of work to get them to fit properly. Due to the vacuum forming process, many of the tabs, nuts and mounts cannot be molded into or on the underside of the part. If you are stumped and cannot find a way to make the part work, please give DC a call or email.
     
  • Plastic will warp during shipping. If the parts are shuffled into an awkward position, please note that you will have to bend them back into the correct shape. The parts can be bent and tweaked as needed. You will not break them by doing this. Use light heat from a hair dryer or heat gun to assist.

 

 

We offer several different shipping options. Please be aware that you can choose a shipping option with the drop-down box during checkout. International shipments are sent one of three ways: first class, priority, or express. All US shipments are sent via priority mail, first class, or UPS Ground.

All international orders may be subject to taxes and fees once the package makes it into your country. All shipments are declared with the invoice value and marked as merchandise. Please be aware that we are not responsible for any charges that are levied when you pick up your package from customs. We cannot "mark down" an order on the customs form. Please do not ask. We would like to continue shipping overseas, and it is illegal to falsify customs documents.

DC Plastics is open Monday through Thursday from 7 AM to 6 PM EST. We answer all of our emails during the week. Emails received after business hours on Thursday and during the weekend will be responded to on Monday of the next week. DC Plastics is a family owned business, and we try to handle every transaction with honesty and integrity. You can reach is by email at dcplastic@yahoo.com or by phone at 989-883-3135.